Shipping Policy

Delivery Times

We deliver throughout the UK.

  • 🚚 Mainland UK: 1–3 working days
  • 🏝️ Northern Ireland: 2–5 working days
  • 🌍 Scottish Highlands & Islands, Channel Islands and Isle of Man: 3–7 working days

Orders placed before 2:00 pm are processed on the same working day. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Costs

βœ… Free shipping on all orders.

Payment Methods

  • πŸ’³ Credit/Debit Card (secure payment)
  • πŸ’· Cash on Delivery (if available)
  • πŸ’° PayPal (if available)

Order Tracking

Once your order has been dispatched, you'll receive an email containing your tracking number so you can follow your parcel at any time.

Shipping Issues

If your order arrives damaged, is lost, or has not arrived within the estimated delivery time, please contact us at support@smilebro.co. We'll investigate the issue and resolve it as quickly as possible, usually within 24 hours.